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Public and patient engagement
Engaging people in the work that you do, gaining their insights into how things could work better, and their ideas on how to reach people within their communities are all vital aspects of health and social service development. It is one of the core competencies in World Class Commissioning.

Options UK has engaged with people from diverse communities, often where there have been few existing means of reaching people. We often work with marginalised and excluded groups, using participatory methods to understand barriers to access to local services, and co-designing solutions.

We understand how effective public and patient engagement can support effective commissioning, and how to make these insights into practical solutions.
 
As part of a wider sexual health needs assessment, Options UK was commissioned to undertake engagement with key populations at higher risk of STIs, HIV and unintended pregnancy, including those who defined as ‘hard to reach’. These groups included prisoners, sex workers, young people of Nepalese decent, people living with HIV, lesbian, gay and bisexual men and women, people with learning disabilities, and Gypsies and travellers. The purpose of this engagement was to understand the health needs of people in these groups and to map their access to sexual health services. It was envisioned that this in-depth understanding of health needs would meet informational requirements for critical phases of the commissioning cycle.